Summer availability

Mark Hamstra | July 23, 2026

This summer, we're not shutting down entirely for a few weeks like we often do, however we will be "less available" scattered throughout the summer. This downtime is centered around events we're hosting or attending, and "staycation" breaks. 

  • August 3rd - 7th: slower response times and limited development capacity
  • August 24th - 31st: support closed
  • August 31st - September 20th: limited development capacity, and occasional slower response times, particularly around September 2nd and 12th. 

We normally aim to get back to support questions the same business day, but during the above time periods anticipate non-urgent questions (such as licensing or general feature requests) to take up to 2-3 days as we prioritise around urgent questions. 

As always, if your question is urgent, please make that clear in the subject so we can plan accordingly.

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